Diana is an enthusiastic and experienced trainer, qualified Business Performance Coach and facilitator. She has designed, written and produced material for training courses, in-house programmes and home study.
She has been involved in the largest financial services laptop point of sale training programme in Europe, as well as course design project leader for training over 500 customer care staff within the prestigious Bluewater leisure and retail park in Dartford, Kent.
Diana was on the Board of Directors of a well-known vehicle contract hire company for a number of years and built up an impressive customer base, recruiting, managing and training a team of account managers and customer service staff. She is an Affiliate Member of the Institute of Leadership and Management and has a Doctorate of Philosophy in Clinical Hypnotherapy. She is also qualified as a Strength Deployment Inventory® (SDI®), Motivational Mapping® and MiRO® practitioner.