Business Training Courses in Bournemouth & Poole

Apprenticeship?

Considering entering the workplace as a modern apprentice? Want to know how apprenticeships can help your business?

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7th February 2012

22nd February 2012

Our Q1 2012 schedule

Business Training Courses

The following business training course outlines are offered as a guide to help you. Training courses can be tailored to suit your business needs, delivered over one day or several days and written for introductory to management levels.

	Business Skills Courses	All the business skill course details are in Adobe Acrobat PDF files which will open in a separate window. If you do not have Adobe Acrobat Reader on your computer you can download it free from here Click here to book your courses online
	Customer Service Excellence
	Leadership & Management Training Courses
	Assertiveness and Influencing		Managing Internal Projects
	Building the Team		Managing Meetings
	Coaching and Mentoring		Managing Stress in the Workplace
	Communicating Effectively		Managing Your Time Better
	Costing and Pricing for Profitability		Motivating Your People to Perform
	Creative Problem Solving		Organising and Delegating
	Dealing with Difficult People		Performance Management
	Handling Discipline, Grievance & Dismissals		Presentation Skills
	Interviewing Skills One-to-One		Project Management
	Leading the Team		Recruitment and Selection
	Managing Absence and Time-Off		Time Management
	Managing Business Relationships (Overcoming Conflict)		Understanding Business Finance
	Managing Change		Writing for Business
	Managing Customer Service
	Leadership Training Programmes
	Leading your Way to Success
	IT Training Courses
	Basics of Surfing the Internet and Using Emails		Microsoft Excel Advanced Part 2
	Basics of using a Computer (PC or Laptop)		Microsoft Access Foundation
	Microsoft Excel Foundation Part 1		Microsoft Access Intermediate
	Microsoft Excel Foundation Part 2		Microsoft Access Advanced
	Microsoft Excel Intermediate Part 1		Microsoft PowerPoint Essentials
	Microsoft Excel Intermediate Part 2		Project Management – using MS Project
	Microsoft Excel Advanced Part 1

Booking Information
Book business courses online

Before attending any business skills courses we encourage participants to meet with their line manager and to agree a learning objective to work towards on returning to the workplace. By setting clear objectives you will help to ensure that participants get real value from your investment in their training and development and that they fully understand the purpose of the training to be received.

We always remind participants that training courses are only truly of value when a decision is made to act on the new knowledge and skills they have learnt. We also ask participants to make a commitment in writing as to what they will do differently at the end of the course.

To help you achieve the most from your business training we have included two PDF templates that you can use:

	Pre-course briefing with participant
	Post course evaluation and action plan

As a business owner I was looking purely at the "work" side of the business, NOT the financial side. Were the jobs getting done, did the workmen have everything the need, were the customers happy, etc., etc.

After a chat with you I realised that, whilst this aspect was obviously important, I also had to know my figures inside out. After all, why work so very hard for such little reward? I actually needed to be far more into the number crunching, which is not something I find easy.

However, I now know this is ESSENTIAL to the success of my business, and NOT simply something I have to do every now and then.

I look forward to receiving more coaching from you in the near future, and I now feel very positive about the long term stability and growth of my company.