Performance Management

Dorset based 1-day Training Course

Basepoint-Meeting room

How to use appraisal, development plans and SMART goals to better manage staff performance

Who is this course designed for?

For managers who need to performance-manage staff through an appraisal system and who are required to create personal development plans that enable staff to meet personal and business objectives.

Price: £225 + VAT

Contact Us:

01202 788277

Next Date: TBA

Click here to book

About your Trainer: Audrey

What is in the Course?

  • How should we manage our most important resource?
  • Identifying the difference between competence and commitment
  • Is it just about an annual ‘appraisal’?
  • Who should set their targets? SMART goals or KPI’s?
  • How can we get the best out of our staff – especially the more ‘difficult’ ones?
  • Should we give a bonus to staff – just because they are one year older?
  • How can we rate success, and move the ’bar’?

What are the Course Outcomes?

  • Creating a role profile
  • Identifying the key responsibilities for the role
  • Prioritising personal attributes needed
  • Agreeing the performance plan
  • Managing the measures set
  • Regularly reviewing progress
  • Managing under-performers
  • Working to an agreed ‘reward’ system